Q: Do you have a minimum charge?
A: Yes, the minimum charge for regular cleaning is £30 +VAT, and £50.00 + vat for one-off by appointment services.
Q: Can you give me a quotation without seeing the property?
A: No, because properties vary greatly in size and condition, we cannot give a price until we have seen the property.
However we are able to quote the cleaning just prior to cleaning, it only takes about 15 minutes. Alternatively we can arrange for a free quote before the day of the cleaning so it all set before the day. Either way our office staff are able to give you an estimate over the phone when we arrange either of these.
Q: How do I pay?
A: You can pay by cash, credit or debit card upon completion of the work. Regular clients with an account will receive an invoice.
Q: Do you charge VAT?
A: Yes, all prices quoted are plus VAT.
Q: What do I have to do?
A: Let us do the work. Once you have met one of our supervisors and showed him/her around the property and what you would like done, you can leave them to it. Because the teams are supervised and come completely equipped and prepared there really is nothing for you to do. So you can get on with your day and return later to a sparkling clean home or office.
Q: How far in advance do I need to book?
A: To guarantee the time and day that suits you we suggest booking as soon as possible but 3-4 days is ussually enough. As well as working on weekends we try our best to be as flexible as possible and can often carry out work at very short notice.
Q: Ho many cleaners can I expect and how long will it take?
A: Usually our cleaning teams consist of a supervisor and 2-3 cleaners this may change depending on the size of the property. Our office staff can give you an idea of how long you can expect it to take and when the supervisor has done an assessment they can then give you a better idea.
Q: Can you clean all my house in one day?
A: Yes, in most cases we can completely clean your house in one day. We do this by increasing the number of cleaners and if necessary the supervisors on the job. We appreciate in some cases this is not practical and we can allow to have a smaller team for extra days.
Q: Can you clean just part of my property?
A: Yes, we can clean as little or as much as you like (see Opens internal link in current window minimum charges).We can tailor make a clean just for you.
Q: Are you insured?
A: Yes, all work is covered by Public Liability.